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Fuel for Home, Farm & Industry

CALL THE TELFORD DEPOT ON 01952 684 600
CALL THE TAMWORTH DEPOT ON 01827 875 588

FAQs

Why use Home Heating Oil?

  1. Home heating oil is used by over 1.5 million households in Britain.
  2. It is generally cheaper than using electricity, LPG, bottled propane gas or solid fuel.
  3. It is kinder to the environment that many alternative fuels with higher CO2 emissions.
  4. Today’s A-rated oil fired boilers are designed to be highly efficient and long-lasting and can be fitted in different situations to suit your home and lifestyle. The result is a safe, flexible and clean heating solution.
  5. Oil fired boilers allow for ‘on demand’ heating and hot water – as much as you want when you want.
  6. You can combine oil heated systems with alternative energy sources to reduce heating bills. 

What type of Heating Oil do I need?

There are two main products available which may be suitable for you depending on the type of boiler that you have. A small number of home heating boilers run on gas oil (red diesel) but the vast majority use kerosene (also known as home heating oil).

At Oakleys Fuels, we supply gas oil and two varieties of kerosene:

Oakleys Fuels Home Heating Oil: Oakleys Home Heating Oil is a regular 28 second kerosene product which most oil fired home boilers run on. Kerosene provides a cleaner and more efficient burn than gas oil. Please click for a quote.

Oakleys Fuels Kleen Burn Kerosene (KBK):  Oakleys KBK is a premium, high quality 28 second heating oil specially formulated to burn at maximum possible efficiency. Please click for a quote.

Oakleys Fuels Gas Oil:  Oakleys 35 second Gas Oil is used occasionally in home heating boilers, is less combustible than kerosene but does give slightly more heat per unit. Oakleys Gas Oil is otherwise known as red diesel and is more commonly used in agriculture and industry. Please click for a quote.

For customers with oil fired Agas and Reyburns you may wish to consider using Oakleys Vaporising Boiler Additive VBA: Oakleys VBA is a specially formulated additive that can be applied to any order of regular kerosene in order to minimise the build-up of sooty deposits and ensure optimum operating performance. For more information click here.

If you are unsure as to which type of oil you need, please send us an enquiry or ask your local servicing agent.

What type of tank do I need?

The size of the oil tank you need will depend on the space available and the estimated quantity of heating oil that you are likely to use. Oakleys Fuels’ drivers are happy to check your storage tank prior to delivery and will advise you of any faults if necessary. If your tank is in need of replacement, Oakleys Fuels stock a range of fuel storage tanks and can arrange for delivery and installation as required.Please contact us for further advice. 

My oil storage tank is some way from the road. Will you be able to reach it?

Our tankers have hoses of 150ft in length. This means we will almost certainly be able to reach your tank. You can help us by ensuring there are no unnecessary obstacles between the road/driveway and your storage tank.

What should I do if I discover an oil leak or spill?

As soon as you discover an oil leak or spill, you should contact the Environment Agency emergency hotline on 0800 80 70 60. It is also a good idea to have a spill kit on hand so you can mop up the worst straight away. This should contain absorbent materials, drain blockers and sealing putty.

What if I need a new boiler?


Oakleys Fuels do not sell or fit boilers but we can recommend a number of reputable suppliers and installers that do. Please contact us for details.

Does the quantity that I buy affect the price that I pay?

Yes, because our delivery costs to you are spread across the number of litres that you order. Larger orders mean that the delivery cost per litre is reduced, as is consequently the price per litre. Minimum delivery is for 500 litres.

Do you deliver to my area?

With access to two large storage depots and a modern fleet of tankers, we deliver all over the Midlands including Mid Wales, Shropshire, Staffordshire and Warwickshire. To find out whether we deliver to your area click here.

How will my Heating Oil be delivered?

Oakleys Fuels have a variety of different tanker sizes including mini tankers which are more suitable for when access is restricted. When submitting an order, you will be asked to specify the size of the tanker that you require.

Do I need to be at home?

No. Our experienced drivers can complete your oil delivery whether you are home or not. All our deliveries are metered and you will receive a printed readout of the precise amount dispensed. Our meters are regularly checked by Trading Standards.

How do I pay for my delivery?

Oakleys Fuels can offer account facilities to business, farm and domestic customers (subject to passing a credit check), please call our depot in Telford or Kingsbury to discuss this with our team.

Alternatively domestic customers can receive quotes and pay for orders online 24/7 using the Online Ordering System.

For phone or email orders, once your order has been placed, you can pay over the phone using debit or credit card (Visa & Mastercard accepted). Please note a small admin charge is applied for use of credit cards but not debit cards.

Is there a way of spreading my payments more evenly over the whole year?

Yes. Many of our customers take advantage of the Oakleys Fuels Budget Payment Scheme to smooth out the inevitable winter payment peaks. Please contact us for further details.


An Independent Family Owned Business Since 1969.