In 1969, Oakleys Fuels acquired its first road tanker and with a small depot in Shrewsbury, started selling heating and automotive fuels to homes, farms and industry. New customers irrespective of size were found by providing a reliable service at a sensible price. In the mid 1980s we expanded into the West Midlands by opening a further depot in Wolverhampton.
A new state of the art depot strategically located to take advantage of the road systems was opened in 1991 in Telford with large storage tanks and the latest loading technology. At the same time, the depots in Shrewsbury and Wolverhampton were closed and the new depot in Tamworth opened in 1998.
Oakleys Fuels is a family owned business, built up over the years by providing a consistently high level of service to an increasing number of customers. With 8 members of staff having completed in excess of 25 years continuous service with the company, we have an experienced and ‘well oiled’ team who work together to provide the excellent quality of service that our customers expect.
Whether it’s our office staff or our tanker drivers, knowing our customers is important to us. Our systems and procedures are designed to ensure our staff have the correct information to hand when it matters. Important considerations such as knowing where each customer’s tank is located without always having to ask makes for a quicker and safer delivery and ultimately a superior level of service. We recognise that it is the little things, as well as the big things, that matter.
Oakleys Fuels have contractual arrangements with a number of the largest oil refineries in the UK. This strategy allows us to take advantage of unique pricing and logistical advantages which are in turn passed on to our customers.
With 3 brand new tankers ordered in 2013, Oakleys Fuels remain committed to maintaining a modern and flexible fleet of delivery vehicles suitable for accommodating a wide range of customer requirements. We operate numerous tanker sizes including full size articulated units down to mini tankers that are useful for when access is restricted.
As a fully independent business without allegiance to any one supplier, we are proud of our history and remain mindful of the values of courtesy, integrity and fair mindedness that have got us to where we are today. Oakleys Fuels have signed up to the 2013 FPS Code of Practice on fair pricing.
Our commitment to our staff, some of which have been with us for over 25 years, is reflected in their commitment to our customers. Maintaining good and lasting relationships with our customers is important to us. We understand that our customers expect exceptional customer service at a sensible price – this is what we consistently strive to deliver.
At Oakleys Fuels we understand that our customers have busy schedules, and therefore may need to order fuel out of hours, or simply whenever is most convenient. Launched in 2016, Oakleys Fuels now have a complete online ordering system – providing quotes and instant payment options for our domestic heating oil customers, why not take a look and get your quote online today.